Frequently Asked Questions
What exactly does the ReOrdeRe Subscriptions plugin do for my WooCommerce store?
A: ReOrdeRe Subscriptions for WooCommerce allows you to easily sell products and services with recurring payments, helping you build predictable revenue and customer loyalty.
Can I set specific recurring billing dates with ReOrdeRe? the ReordeRe functionality?
A: Yes, ReOrdeRe WooCommerce Subscriptions lets you set flexible billing cycles (e.g., weekly, monthly, yearly) and precise start dates, so you can align recurring payments to specific days.
Can customers pause and resume their own subscriptions on WooCommerce?
A: Absolutely! ReOrdeRe empowers customers to easily pause and reactivate their subscriptions from their account page, offering them flexibility and reducing churn.
What payment gateways does ReOrdeRe support for automatic recurring payments?
A: ReOrdeRe Lite supports PayPal Standard and Stripe. Our Pro version expands this to include 20+ popular gateways like Square, Authorize.Net, Stripe etc. for seamless automatic billing.
Can I offer subscriptions for variable products (e.g., different sizes or colors)?
A: Yes, ReOrdeRe fully supports creating subscriptions for both simple and variable WooCommerce products, allowing you to offer diverse subscription options.
How does ReOrdeRe handle failed subscription payments in WooCommerce?
A: ReOrdeRe includes an automatic retry system for failed payments. The Pro version offers advanced dunning management to help recover potentially lost revenue.
Is it possible for customers to upgrade or downgrade their subscription plan?
A: Yes, ReOrdeRe allows customers to easily switch between different subscription plans, such as upgrading to a premium tier or downgrading if their needs change.
How do customers manage their active subscriptions?
A: Customers can conveniently view, manage, pause, resume, or cancel their subscriptions directly from their “My Account” page in your WooCommerce store.
Can I, as an admin, create subscriptions manually from the backend?
A: Yes, ReOrdeRe allows store administrators to easily create and manage customer subscriptions directly from the WordPress backend.
Does ReOrdeRe offer a free version or different pricing plans?
A: Yes, ReOrdeRe offers a feature-rich Lite (free) version to get you started. For advanced features like more payment gateways and detailed analytics, you can upgrade to ReOrdeRe Pro.